( Android | iOS) Even after scouring the web, we couldn’t find a dedicated Starlink support phone number or email.Ī 2021 article on Business Insider may give us the best indication of how good or bad Starlink customer service is doing so far. In fact, the only option for getting a hold of Starlink support is on the Starlink app. Many users on Reddit noted that you can’t even get a hold of anyone at Starlink until you become a customer, which makes asking questions beforehand difficult. Starlink’s customer service seems to be fairly self-serve.
The representative said the service will not get overcrowded, and said that the network will get “increasingly great, not increasingly worse” as more satellites are launched. As more satellites reach Earth’s orbit and more ground stations are built, Starlink users will likely see improved download speeds and lower latency.Ī Reddit member asked a Starlink representative whether Starlink internet users would see slower speeds once more users sign up. But if your only rural internet option is another satellite provider or fixed wireless, Starlink is swooping in for the save.Īnd keep in mind that Starlink is still deploying satellites and ground stations while working out the kinks. These speed results make Starlink a possibly worse choice compared to DSL, cable, and fiber internet. Related: Learn more about how Starlink’s satellites create lower latency This finally brings Starlink's latency down to its advertised range of 20 to 40 ms, leagues better than other satellite providers with a median latency between 627 to 725 ms.
0 kommentar(er)
